Hassle-free returns within 30 days of delivery — for U.S. orders with Checkout+, it's always free.
Start a Return →Return window
30 days
Free returns with
Checkout+
Options
Refund, exchange, or store credit
Item eligibility
- ✓Footwear tried on carpeted surfaces only, no visible signs of wear
- ✓Original packaging intact with all tags still attached
- ✓Accessories and shoe care products unopened and unworn
- ✗Items showing wear, damage, washing, or missing tags cannot be accepted
Shipping costs
- ✓U.S. orders with Checkout+ — free return shipping on refunds, exchanges, and store credit
- iU.S. orders without Checkout+ — return label cost deducted from refund
- iCanada with Checkout+ — free returns included
- ✗Other international orders — free returns not available; email us to start a return
What is Checkout+?
Checkout+ by Redo
An optional add-on at checkout that provides free return shipping on your order. Available in the U.S. and Canada only.
✓ Free return label ✓ Refund, exchange, or store credit
✉ Questions? customerservice@arrowsmithshoes.com